We want you to love our exotic game snack sticks just as much as we do! So we offer a 100% money-back guarantee if you are not satisfied with your order. If the order has been damaged, expired before the expiration date, or lost during transit, you can request a refund or order replacement when you contact us within 30 days of your purchase. Mythical Meats reserves the right to verify your request, require proof of purchase and deny guarantee requests if a customer has misused the 30-day money-back guarantee.